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 What is PlanPlus? |
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PlanPlus is a discount membership program that offers discount prescription plans and savings on other health services such as vision, including laser eye surgery (sometimes called LASIK eye surgery); hearing, with digital hearing aids and discount hearing aids; podiatric and chiropractic care. PlanPlus also has a discount dental plan that provides discounts on things like teeth whitening and provides a great dentist directory for finding a dentist in your area. All the PlanPlus discounts are available from a nationwide network of over 104,000 providers.
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How do I get my PlanPlus discounts? |
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About two weeks after joining, you will receive a membership kit containing your PlanPlus membership card, a list of providers in your area and a detailed description of the discounts available. Simply show your card at participating provider locations and your discount will be applied at the time you receive the products or services.
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What are the PlanPlus dental discounts? |
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Many dental care procedures are discounted. You will receive discounts of 10-50% off the national average price for preventive and diagnostic care and a discount of 10% off the network providers' regular fees for all other procedures.
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Are all drugs covered? |
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All FDA approved prescription drugs are covered.
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Who is covered? |
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Family members in your household, including spouses, children under 18 and children over 18 who are attending school, and financially-dependent relatives.
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What are the PlanPlus vision discounts? |
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Discounts off eye examinations and eyeglasses are available from JCPenney Optical Centers on a fee schedule. Other participating providers, such as Sears and LensCrafters, offer discounts from 10% to 30% off eye exams, 20% to 60% off regular retail prices of frames and lenses, and 10% to 30% off LASIK procedures. These discounts are available through our network of independent vision care providers.
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Are contact lenses discounted? |
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The JCPenney Optical Centers and the private vision care providers offer a 20% discount off regular prices (excluding disposable contacts). You may also receive special member savings on all kinds of contact lenses through lensdirect.com.
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What are the PlanPlus hearing discounts? |
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Discounts of 10% to 20% are offered through a network of audiologists throughout the United States.
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What are the PlanPlus podiatric discounts? |
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Discounts from 20% to 50% are offered through podiatric specialists.
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What are the PlanPlus chiropractic discounts? |
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Discounts from 30% to 50% are offered through licensed chiropractors.
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Who is included in my household? |
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Members of your immediate family who live at your address are eligible to use the PlanPlus membership. The membership also covers any dependents of the member living away from home. However, only the member's name appears on the membership card.
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What if I'm traveling or moving and need to use one of the services? |
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Call our toll-free Customer Service line at 1-866-855-7526 and we will be glad to supply you with provider names in your area. Or, access our provider search listing on the membership website provided in your membership kit.
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Are the prices for each service the same at all dentists or do they vary from dentist to dentist?
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For all preventive dentistry there is a fixed fee that every listed provider has agreed to use. You will receive this schedule with your kit. The fees reflected in the schedule will be subject to change from time to time. For all other procedures not included in the fees schedule, there is a discount of 10% off the network dentist's regular fees.
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Can I find out discounted prices from the dentist in advance? |
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Yes, you may contact the dentist in the network, identify yourself as a PlanPlus member and request a price for a specific procedure.
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Do I have to wait until I get the PlanPlus card or can I get the discounts now? |
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You will have to wait until you receive your membership card before obtaining the discounts. The provider will need certain information from the card.
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If I lose my list of providers, can you send me a new one? |
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We are always happy to send you a new list. The provider listings are located online or through our toll-free Customer Service line at 1-866-855-7526 . Provider listings are mailed first-class and generally take 7-10 days to deliver.
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Can I fill a one-year supply of prescription medicine using the pharmacy mail order service? |
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No, the maximum prescription quantity filled at one time is a 90-day supply.
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What if a PlanPlus provider won't accept my card? |
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Each provider in our system has a contract with their provider network. If you call our toll-free Customer Service line at 1-866-855-7526 , we will be happy to contact the provider.
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How do I locate providers in other areas? |
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We are always happy to send you a new list. The provider listings are located online or through our toll-free Customer Service line at 1-866-855-7526 . Provider listings are mailed first-class and generally take 7-10 days to deliver.
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What if I need a new card/kit? |
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We are always happy to issue another card/membership kit. Just call our toll-free Customer Service line at 1-866-855-7526 . You will receive your card/membership kit within 7-10 days. The card will be in the name of the member.
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Can I get an additional card for my spouse or child? |
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Any member of your household may use your card. If you need an additional card, we will be happy to supply one for you. You will receive it within 7-10 days. It will have the member's name on it as well.
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What if I move and need to change my address? |
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Just call our toll-free Customer Service line at 1-866-855-7526 . We will send a provider list for your new location.
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Frequently Asked Questions